23 June 2026Kyra Pastrovic / 3 min read
A personal injury lawyer can represent injured people in some matters and insurers or organisations in others, as long as they are never instructed by both sides of the same claim. Each new matter is checked for conflicts before it is accepted, keeping every client's position properly protected.
Someone researching a personal injury claim in Sydney will quickly notice that most firms describe themselves as acting only for injured people, and market themselves accordingly. Vamp Law does not fit that mould, and if you are considering instructing us, it is worth explaining plainly and directly how that arrangement actually works before you decide.
A less common practice
Vamp Law acts for injured people in personal injury and CTP matters, and separately acts for insurers and organisations defending liability claims in NSW. Most firms working in this area work almost exclusively on one side of the table, and build their entire practice and reputation around that single side. Acting across both is a deliberate choice, not an accident of how the practice grew, and it comes with a clear, non-negotiable rule that governs every single file that comes through the door.
Separate matters, never the same dispute
The rule is straightforward and applied without exception: Vamp Law never acts for the claimant and the insurer or defendant in the same dispute, under any circumstances. Every matter is either a claimant instruction or an insurer or organisation instruction, decided once at the outset and never both at the same time on the one underlying claim. Acting for opposing parties in the same matter would plainly be a conflict of interest, and it is simply not something that happens here, regardless of how the matter came in.
How Vamp Law checks for conflicts
Before accepting any new matter, whether it comes from an injured person or from an insurer, the file is checked against current and recent instructions to confirm no conflict exists, whether that conflict would be direct or only reasonably perceived by an outside observer. If a genuine conflict is identified at that stage, the instruction is declined rather than accepted and somehow managed around with internal information barriers. Details from a claimant matter are never carried into, or used in, a matter being run for an insurer, and the same protection applies with equal weight in the other direction.
What this means if you are the injured person
Your matter receives full, undivided attention on your side of the case, prepared with the same care and thoroughness as it would be at a firm that acts exclusively for claimants. The fact that Vamp Law also acts for insurers in other, unrelated matters means Kyra Pastrovic has a genuine, current and practical understanding of how an insurer's legal team will actually assess your claim's liability and value, which sharpens how your case is prepared and presented rather than diluting the attention it receives in any way.
What this means if you are an insurer or organisation
The same logic runs equally in the other direction: acting for injured claimants in other, separate matters gives a grounded, realistic view of how a claimant's case is actually built and argued, which informs a more accurate and useful assessment of exposure on a defended file, rather than a purely adversarial or dismissive one that underestimates a genuinely strong claim.
Questions you can ask before instructing us
If this arrangement raises a question specific to your situation, whether you are the injured person or the insurer, it is reasonable to ask directly whether a conflict check has been run, what matters Kyra Pastrovic is currently acting on, and how information is kept separate between files. A straight answer to those questions, before instructions are confirmed, is a reasonable thing to expect from any firm working this way.
Read more, or ask directly
For how this arrangement works from the insurer's side of the desk, see can the same lawyer act for injured claimants and insurers?. If you think you may have a claim, start with the Claims Checker, or make an enquiry to discuss your situation directly. Read more about personal injury at Vamp Law. This article is general information, not legal advice on your specific matter.
Last reviewed 23 June 2026. General information only, not legal advice.
